Shipping & Returns

RETURNS AND REFUNDS POLICY

Thank you for shopping with nakamo.to operated by Advanced Blockchain AG. 

If you are not completely satisfied with your purchase, we are happy to help.

 

RETURN POLICY

Our products can be returned within 14 days of the original purchase of the product. 

To be eligible for a return, please make sure that: 

The product was purchased within the last 14 days. 

The product is unopened, in its original packaging. 

Apparel must be unworn, unwashed, with tag(s) and in new condition. 

You have the receipt, order confirmation or proof of purchase from https://shop.nakamo.to. We are unable to accept returns of purchases made from third-party retailers.

Products that do not meet these criteria will not be considered for return. 

Please visit the page at https://nakamoto.myreturnscenter.com/ to return your item(s).

 

SALE ITEMS

Unfortunately, items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded. 

 

DAMAGED ITEMS

Things happen, and if you receive a damaged product, please notify us immediately. 

 

INTERNATIONAL SHIPMENTS

We are not responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of Germany. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. 

If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above. 

 

CONTACT US

If you have any questions about our returns and refunds policy, please contact us at satoshi@nakamo.to